Technical Support engineer – Orpington

 

The post reports to the Support Team manager within Atomwide and consists of working within a team to support WAN and LAN services for Atomwide’s customer base.

 

The successful candidate will be able to demonstrate:

 

• At least two years experience of 1st or 2nd line support
• Working with others in a team environment
• Good technical knowledge
• Commitment to providing a high quality customer-focused service
• Good organisational skills with a close attention to detail
• Methodical approach to problem solving
• Clear communication skills with a friendly and patient telephone manner
• Ability to express oneself in writing, clearly and concisely
• Ability to work under pressure and prioritise tasks so that deadlines are met
• Ability to work as a team member
• Flexibility and adaptability

 

Understanding of any of the following technologies will be an advantage:

 

• Microsoft Server technology
• Microsoft Exchange
• Microsoft SharePoint
• Microsoft SQL
• DNS systems
• Big IP F5 load balance technology
• Cisco networking technology
• Cisco VOIP systems
• HP Blade server & SAN technology

 

The support team within Atomwide consist of a group of 8 staff with a wide cross section of skills and experience in both hardware and software. This post will join that team.

 

The company has developed and now maintains a number of complex bespoke authentication systems into the UK education sector based around principally Microsoft software and HP hardware.

 

If you are interested in applying for this position please email a full CV along with a covering email explaining your suitability for the role and your salary expectations (in light of your current salary).

jobsatomwide.com

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